INTERNATIONAL freight forwarder U-Ocean, Inc is a believer in the adage that “where there’s crisis, there’s opportunity”. So where other companies fret over the continuing spike in fuel prices, the looming recession in major markets and foreign exchange fluctuations, U-Ocean is taking an optimistic view for 2009.
As it enters in 26th year in the industry, U-Ocean’s key thrust is the further development and enhancement of logistics services to get ahead of the competition, operations and logistics director Martin P. Garcia told PortCalls.
In the face of increased competition and higher business costs, U-Ocean is taking an aggressive stance by adopting measures to maintain competitiveness most especially in the area of customer service.
Part of these measures is the continuing investment in training so the company can live up to demands of its customers and standards of the industry.
For the past 25 years, U-Ocean has maintained a lean organization that was always on the lookout for new product line innovations to help keep rivalry at bay.
On top of those attributes, the company’s success may be attributed to plain old hard work and determination of employees and the all-out support of management.
“We commit ourselves to work toward complete customer satisfaction and continuous technological advancement. We provide excellent service — without borders,” Garcia said.
Offerings wise, the company’s ability to handle all kinds of shipments from less than containerload to full containerload not to mention the provision of value-added services such as warehousing, packing and crating, vendor management etc, has kept it one step ahead of competitors.
U-Ocean is the marine forwarding division of U-Freight Philippines, Inc, which until January 1978 was known as Sceptre International Forwarder. From the time of its creation, U-Freight Philippines enjoyed a continuous and sustained growth so that in 1983 the transformation of the ocean operation into a separate entity became imperative.
Its vision is to become the premier global freight forwarding and logistics company in the transportation industry by providing the highest level of quality service to clients, promising speed in the delivery of time-sensitive shipments, using the best carriers and employing advanced logistics information technology.
