French container shipping giant CMA CGM is investing in a new information system that it said is the first of its kind to be tailored to the specific needs of the industry.
The world’s third largest box ship operator said it has tapped global software developer SAP to help develop the new software designed to increase the shipping liner’s efficiency and flexibility.
The new application will have “innovative, original, and global functions that will allow the CMA CGM group to anticipate and exceed the needs of its one million customers, while improving operational performance,” the company said.
The solution will manage commercial processes independently, automate management procedures, and handle the 10.6 million containers transported every year by the group, said a company statement.
“This global project will cover all 3,360,000 bookings generated annually by CMA CGM, including every step in the end-to-end management of freight, from the yards, ports and on board vessels, to transport, transshipment and discharge,” it added.
The IT system is scheduled for deployment in 2015 and will cover all affiliated companies and business activities.
