Improving the customer experience is at the heart of every business’s ambitions. It is also the top objective that persuades business to go for…
Technology the Basis for Improving Customer Experience
The Latest
Is Supply Chain for Big Business Only?
When we start this year’s Supply Chain Immersion this Thursday, we won’t be gathering at a pier and boarding a ship. It will…
Asia-Pacific airlines’ profit swells 31.6% in 2017
Airlines in the Asia-Pacific region achieved US$8.8 billion in combined net earnings for the full year 2017, up from $6.7 billion in full-year 2016,…
Yang Ming revenue grows but loss deepens in Q1
Taiwan-based Yang Ming Marine Transport Corporation reported a bigger net loss in the first quarter of 2018 despite higher revenues and stronger volumes logged…
BOC to complete WB requirements for customs automation by midyear
The Bureau of Customs (BOC) hopes to finish by the middle of this year the requirements that will lead the World Bank (WB) to…
Deutsche Post DHL logs slight fall in Q1 revenue, confirms 2018 earnings targets
Mail and logistics giant Deutsche Post DHL Group reported a slight decline in consolidated revenue in the first quarter of 2018, attributable to negative…
ICTSI income slips 15% in Q1
International Container Terminal Services, Inc. (ICTSI) reported a 15% drop in net income attributable to equity holders to $44.1 million from $51.7 million year-on-year,…
Cargo-handling charges at Manila ports up 7% starting June 5
The Philippine Ports Authority (PPA) has approved a 7% adjustment on vessel and cargo-handling rates at both the Manila South Harbor and Manila International…
Bimco identifies trade lane, cargoes at stake in a trade war
The Baltic and International Maritime Council (Bimco) says the fronthaul leg of the transpacific voyage is the trade lane that needs the most watching,…
New Marina chief unveils 14-point agenda for agency
Newly appointed Maritime Industry Authority (Marina) administrator retired General Rey Leonardo Guerrero bared his 14-point priority program as he formally took the helm at…
More logistics firm, ATI personnel charged over unlawful release of 105 alerted shipments
The Bureau of Customs (BOC) has filed supplemental complaints with the Department of Justice (DOF) against more individuals in the unauthorized release of 105…
Airlines have new NAIA terminal assignments starting Aug 31
Effective August 31, new terminal assignments for airlines at the Ninoy Aquino International Airport (NAIA) will be implemented. In an advisory posted by the…
Udenna takeover of 2Go stakeholder gets PCC clearance
The Philippine Competition Commission (PCC) has approved the acquisition by Udenna Corporation (Udenna) of all outstanding capital stock of KGL Investment B.V. (KGLI-BV), which…
PH manufacturing output up 13.6% in March
The Philippines’ manufacturing output continues to post strong growth with double-digit expansion recorded for the first quarter of 2018. In the Monthly Integrated Survey…
SBMA strikes deal with Asian aviation group to develop Subic airport
The Subic Bay Metropolitan Authority (SBMA) has signed a memorandum of understanding (MOU) with Asian Business Aviation Association (AsBAA) on the further development of…
BOC seizes misdeclared shipments worth P33M at Manila ports
The Bureau of Customs (BOC) busted nine 40-foot equivalent units (FEUs) containing rice, various items, and used clothing (ukay-ukay) worth about P33 million for…
DHL launches second around-the-world air cargo service
DHL Global Forwarding is deploying a second dedicated Boeing 747-400 freighter to connect the U.S., Europe, and Asia and take advantage of rising demand…
Airport freight moderates slightly, passenger traffic rebounds
Freight volume growth for airports around the world moderated somewhat in February even as the industry continues to show resilience despite the trade rift…
March reflects 22-month low in air freight growth
Asia-Pacific carriers reported flat growth for March 2018 year-over-year as global air freight markets registered their slowest growth in more than 20 months, according…
20 state agencies for linkup to TradeNet by midyear
A total of 20 Philippine government agencies will be connected to TradeNet—the government’s online platform for the application of permits for imports and exports—by…
